True Story: Back in June 2009, I found out on Chowhound that Poutinis was opening. Naturally I wanted to avoid line ups and got there as soon as the doors opened. Guess what? I was their second customer.
Fast forward to April 19th, 2016: I woke up and saw the following email in my inbox.
“Hi Vicky!
It looks like we’ll be opening our new location tomorrow evening, we’d love to see you if you felt like coming by! (You’re a good luck charm!!)
Sent by Katie
I wrote back to Katie, saying how kind she was to send this email to me and indeed I would drop by after work. By the way, she also found the first customer from 2009. How cool is that? It’s proof how much she cares about her customers. Don’t you think?
Naturally I ran down to their newest location (617 King St. W) and this time I was their FIRST customer. #hooray #happycustomer
I was given this awesome t-shirt and will wear it proudly!!
As for the space, the King St West location has the same cool vibe as the Queen St. W location.
As for the poutine: it’s perfect. It always is!!
Congratulations to the great team behind this brilliant concept. I only wish them all the best and continued success.
For more information:
Website: www.poutinis.com
Address: 617 King St W or 1112 Queen St. West
Twitter ns Instagram: @poutini
Facebook: https://www.facebook.com/Poutini
Chowhound, customer, King St. W, Poutine, Poutinis, Queen St. West
Dear Starbucks,
Today I was on twitter and read a tweet from @SteveatGoodLife that I could pay for my Starbucks coffee using my iPhone. I was ecstatic. This news made my day. (thanks Steve)
I am one of those people who carry around 4 different cards with 4 different balances and this app is really going to make my life SO much easier. I am truly in love with those companies who embrace technology. I sincerely think you “get it”. I follow you on twitter (and hope you follow me back…hint hint) and hope that other retailers will follow your lead and embrace this type of technology too.
Last week, I was at an independent coffee shop who asked me if I wanted a “loyalty card” – you know, the type where they punch a hole, every time you visit. I declined, just the way I decline when given coupons. If you want my business – for heaven sakes – go hi tech! I can’t believe coupons or those types of loyalty cards even exist.
Starbucks, you really know what you are doing and I’m impressed. Even though I can’t find a table (don’t ask – my neighborhood Starbucks is busy ALL THE TIME), I will still get my tall pike from you on a regular basis.
My daughter is also a fan of your hot chocolate (with peppermint), and I’m sure she will be downloading the app on her phone soon too. (She is 12). She once sent me a text on her way home from school that said “can i stop off at Starbucks and get a cookie”. How could I say no?
Congratulations once again for developing this amazing feature for your customers. I hope the news spreads quickly and more and more customers will be flashing their iPhones to pay for their lattes, cookies, coffees etc.
I am one happy customer! (can you tell?)
Cheers,
Vicky – @momwhoruns
Apps, customer, hot chocolate, iPhone, Starbucks, technology, twitter